tag:blogger.com,1999:blog-9188674.post3073404696159116090..comments2024-03-27T04:00:02.294-04:00Comments on EditorMom: What Were They Thinking?Katharine O'Moore-Klopfhttp://www.blogger.com/profile/14699159708036532202noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-9188674.post-3200322961902848032008-01-28T20:00:00.000-05:002008-01-28T20:00:00.000-05:00Good for you for speaking up! Who knows...You may ...Good for you for speaking up! Who knows...You may have saved someone's bacon.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9188674.post-8250993150330234352008-01-28T14:26:00.000-05:002008-01-28T14:26:00.000-05:00Very good and intresting aricle!! you have a nice...Very good and intresting aricle!! you have a nice blog!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9188674.post-52742890173800689202008-01-26T07:18:00.000-05:002008-01-26T07:18:00.000-05:00I wonder if the practice is even legal. I mean it ...I wonder if the practice is even legal. I mean it goes without saying that it's disrespectful of customers and thus bad policy. But I wonder what state law has to say on the subject.<BR/><BR/>There's a dynamic in corporate America, though, that's been developing over the last thirty years, in which the lawyers say, "You can't do that," and the MBAs say, "Thanks for your advice, but I'm going to do it anyway." They get away with it often enough, that they're willing to bet they won't get caught. And they end up destroying customer goodwill in the process. Then they collect their parting gifts and watch from the deck of their yacht as the Titanic they once captained sinks.Dick Margulishttps://www.blogger.com/profile/10169512038331158003noreply@blogger.com